Tariff Details
| Utility | Start | End |
|---|---|---|
| TAVEVO WATER AND SEWERAGE COMPANY LIMITED(TAVEVO) | 2017/18 | 2019/20 |
| Block | Approved Tariff (Ksh) |
|---|---|
Residential Household | |
| 0-6 | Fixed Charge Ksh.330 |
| 7-20 | Ksh 70 |
| 21-50 | Ksh 85 |
| 51-100 | Ksh 100 |
| 100-300 | Ksh 110 |
| Above 300 | Ksh 140 |
Commercial/Industrial | |
| 0-6 | Ksh 65 |
| 7-20 | Ksh 80 |
| 21-50 | Ksh 95 |
| 51-100 | Ksh 110 |
| 101-300 | Ksh 120 |
| Above 300 | Ksh 150 |
Government Institutions | |
| 0-6 | Ksh 65 |
| 7-20 | Ksh 80 |
| 21-50 | Ksh 95 |
| 51-100 | Ksh 11 |
| 101-300 | Ksh 120 |
| Above 300 | Ksh 150 |
Schools and Colleges | |
| 0-600 | Ksh 65 |
| 601-1200 | Ksh 80 |
| Above 1200 | Ksh 90 |
Water Kiosks | |
| Per-M3 | Fixed Charge Ksh.35 |
Resale at Water Kiosk | |
| Per-20 Litres | Fixed Charge Ksh.1 |
Bulk water supply | |
| Per-M3 | Fixed Charge Ksh.60 |
Water Bowser(Tanker) | |
| Per-M3 | Fixed Charge Ksh.200 |
Flat Rate (Un-metered) | |
| Per-Month | Fixed Charge Ksh.0 |
Prepaid Meters | |
| Per-M3 | Fixed Charge Ksh.0 |
| Sewer Tariff |
|---|
| Sewerage is charged at 75% of the water billed for all customer categories with a sewerage connection. Disconnected water accounts shall be charged based on the average of the last three months' sewer charges before the disconnection. Customers connected to the sewer lines but have their own source of water. (a.) Domestic Customers: flat rate of KSh. 300 per month (b.) All other customers: 75% of volume of water used as per the metered source of water. |
Meter Rent
| Size (Inches) | Approved Tariff (Ksh) |
|---|---|
| inch | 50 |
| inch | 100 |
| 1 inch | 250 |
| 1 inches | 250 |
| 2 inches | 250 |
| 2 inches | 450 |
| 3 inches | 800 |
| 4 inches | 1250 |
| 4 inches | 2000 |
Water Deposits
| Connection Type | Approved Tariff (Ksh) |
|---|---|
| Domestic | 2500.00 |
| Retail shops more than 10m3 | 3500.00 |
| Bar- restaurants more than 15 m3 | 6000.00 |
| Hotel class "A" and "B" less than 150 m3 | 12000.00 |
| Hospitals more than 150 m3 | 20000.00 |
| Health centres less than 150 m3 | 12000.00 |
| Schools and other institutions more than 200 m3 | 20000.00 |
| Schools less than 200 m3 | 10000.00 |
| Minor construction sites more than 200 m3 | 15000.00 |
| Major construction sites more than 300 m3 | 50000.00 |
| Light industries less than 200 m3 | 30000.00 |
| Medium industrial between 200 m3 and 300 m3 | 50000.00 |
| Heavy industries more than 300 m3 | 100000.00 |
| Water Kiosks | 5000.00 |
Other Charges
| Service | Approved Tariff (Ksh) |
|---|---|
| New Water Connection fee. | 2500.00 |
| Reconnection fee - at Meter point | 1000.00 |
| Reconnection fee - at Mains | 5,000 and double deposit |
| Illegal connection-commercial, industry, construction (fraud) | 100,000 plus estimated consumption during the period of the illegality |
| Water Bowser per cubic metres | 200.00 |
| Community Water Projects per M3 | 60.00 |
| Illegal connection (fraud) - domestic | 30,000 plus estimated consumption during the period of the illegality |
| Tanker - 8000, 16000 litres | 2,500, 5,000 respectively per tanker within WSP area for all consumers |
| Replacement of stolen or damaged meters | 100% of the market cost of the meter |
| Meter testings on request | 500.00 |
| Sewer connection-residential | 5000.00 |
| Sewer connection-commercial | 7500.00 |
| Sewer connection-industrial | 15000.00 |
| Private sewer unblocking | 2500.00 |
| Leak detection services | 1000.00 |
| Sewer Reconnection | 15000.00 |
| Exhauster services(company exhauster) | KSh.4,000 for informal settlement and KSh. 5,000 for other customers |
Penalties
| Penalty Description | Approved Tariff (Ksh) |
|---|---|
| Reconnection fee - at meter point | 1000 |
| Reconnection fee - at mains | 5000 and double deposit |
| Illegal connection(fraud)-Commercial, Industry, Construction | 100,000 plus estimated consumption during the period of the illegality |
| Illegal connection(Fraud) - Domestic | 30,000 plus estimated consumption during the period of the illegaliy |
Targets for the Tariff Period
| Indicator | 2017/2018 | 2018/2019 | 2019/2020 |
|---|---|---|---|
| Water Coverage (%) | 78 | 81 | 84 |
| Water Quality (%) | 100% compliance with the quality standards | 100% compliance with the quality standards | 100% compliance with the quality standards |
| Non Revenue Water (%) | 45 | 40 | 33 |
| Hours of Supply (Hrs) | 10 | 11 | 12 |
| Metering Ratio (%) | 95 | 100 | 100 |
| Collection Efficiency (%) | 92 | 93 | 94 |
| Resale at Kiosk (Ksh/20L) | KSh. 1 per 20 litres | KSh. 1 per 20 litres | KSh. 1 per 20 litres |
| Staff per 1000 connections | 11 | 9 | 7 |
| O&M Cost Coverage (%) | 100 | 102 | 108 |