Murang’a West Water
MURANG’A WEST WATER AND SANITATION COMPANY
APPROVED TARIFF STRUCTURE FOR THE PERIOD 2024/2025 to 2026/2027
Water Tariff Structure
Consumer Categories | Consumption Block | Approved Tariff |
(m3) | (Kshs/M3) | |
Domestic/Residential | 1-6 | 90 |
7-20. | 95 | |
21-50 | 100 | |
51-100 | 110 | |
101-300 | 120 | |
>300 | 150 | |
Multi-Dwelling Units | Per m3 | 95 |
Commercial/Industrial | 1-50 | 100 |
51-100 | 120 | |
101-300 | 135 | |
>300 | 155 | |
Government/Institutions | 1-50 | 100 |
51-100 | 120 | |
100-300 | 135 | |
>300 | 155 | |
Public Schools | 1-600 | 100 |
601-1200 | 105 | |
>1200m3 | 115 | |
Unique Consumer Categories | Water Kiosks (Per m3) | 70 |
Bulk Water Supply (Per m3) | 60 |
Customers with non-functional meters shall be billed based on the average of the last three months’ bill.
Meter Rent per Month
The utility’s approved tariffs for water and sewerage shall be eligible for annual indexation, as per the regulations of the Water Services Regulatory Board (WASREB). The inflation adjustment shall come into effect every July of the tariff period commencing July 2025.
Miscellaneous Charges shall be as follows:
Item/ Service | Charge (Ksh.) |
Water Deposit | |
Category of consumer | |
Domestic | 2500 |
Retail shops less than 10m3 | 3000 |
Retail shops more than 10m3 | 3,500 |
Bar, and restaurants less than 15 m3 | 4000 |
Bar, restaurants more than 15 m3 | 6,000 |
Hotel class “A” and “B” less than 150 m3 | 12,000 |
Hotel class “A” and “B” more than 150 m3 | 15000 |
Hotel class “C” and ‘D’ less than 150 m3 | 18000 |
Hotel class “C” and ‘D’ more than 150 m3 | 20,000 |
Hospitals more than 150 m3 | 20,000 |
Health centres less than 150 m3 | 12,000 |
Schools and other institutions more than 200 m3 | 20,000 |
Schools less than 200 m3 | 10,000 |
Minor construction sites of more than 200 m3 | 15,000 |
Major construction sites more than 300 m3 | 50,000 |
Light industries less than 200 m3 | 30,000 |
Medium industrial between 200 m3 and300 m3 | 50,000 |
Heavy industries of more than 300 m3 | 100,000 |
Water Kiosks | 5,000 |
Customers with only sewer connection to be charged a deposit equivalent to water connection | |
Other Charges | |
Service | |
New water connection fee – Connection size: ½ inch to 1 inch | 2,500 |
New water connection fee – Connection size: 1.5 inches to 3 inches | 7,500 |
New water connection fee – Connection size above 3inches | 15,000 |
Water Reconnection fee – at meter point | 1,000 |
Water Reconnection fee – at mains | 5,000 and double deposit |
Tanker – 8000, 16,000 litres | 2,500, 5,000 respectively per tanker within WSP area for all consumers |
Sale of water Per M3 at bowsing point (own tanker) | Ksh .95 |
Replacement of stolen or damaged meters | 100% of the market cost of the meter |
Meter testing on request | 500 |
Sewer Connection- Residential/ Domestic | 5,000 |
Sewer Connection- Commercial, Government, Schools, Universities and Colleges | 7,500 |
Sewer Connection- Industrial | 15,000 |
Private sewer unblocking | 2,500 |
Leak detection services | 1,000 |
Sewer Reconnection fee | 15,000 |
Statement of account fees | 200 |
For cutting off the supply at the request of the consumer | 200 |
For turning on the supply otherwise than in respect of a first connection | 200 |
Exhauster Services (Company Exhauster) | 5,000 for other customers and 4,000 for informal settlements |
Private Exhausters (Dumping into the company’s sewer system) | 15,000 per Truck per month |
Penalties | |
Illegal water connection, -Commercial, Industry, Construction (Fraud) | 100,000 plus estimated consumption during the period of illegality |
Illegal water connection, (Fraud) – Domestic | 30,000 plus estimated consumption during the period of the illegality |
Overcharging (fraud) at water kiosk | 15,000 |
Illegal sewer connection- Commercial, Industry, Construction | 100,000 |
Illegal sewer connection- Domestic, Government, Schools, Universities & Colleges | 30,000 |
Self-reconnection after cut-off for non-payment | 5,000 and billing to be backdated from the date of cut-off |
Surcharge for tampering with meters (this to include meter removal, reversing of meter etc) | 5,000 |
Surcharge for direct suction of water from the supply line using a pump | 10,000 |
The conditions attached to this approval which shall form part of the license conditions of MWEWASCO are:
i. Service Delivery Conditions attached to the Tariff
Target | 2022/2023 | 2023/2024 | 2024/2025 | 2025/2026 | 2026/2027 |
Water Coverage (%) | 61% | 63% | 65% | 67% | 69% |
Water quality standards (%) | 100% Compliance with Standards | ||||
Personnel Expenditure as % of O&M | 53% | 53% | 44% | 43% | 42% |
Non-Revenue Water | 58% | 51% | 50% | 46% | 44% |
Hours of Supply (Hrs.) | 22 | 23 | 23 | 24 | 24 |
Staff per 1000 connections | 6 | 5 | 5 | 5 | 5 |
Maintenance Expenditure as % of O&M | 13% | 5% | 14% | 14% | 15% |
Metering ratio (%) | 92% | 92% | 100% | 100% | 100% |
Collection Efficiency (%) | 97% | 90% | 90% | 91% | 92% |
Resale at Kiosk | Kshs. 5.00 per 20l Jerry Can |
ii. Annual budgets: The WSP shall adhere to the budgetary levels set in the tariff.
iii. Surpluses: The surpluses realised during the tariff period shall be used to implement priority service delivery capital projects approved by WASREB.
iv. Reporting: The utility shall submit quarterly performance reports to WASREB in the prescribed format.
v. Metering: MWEWASCO shall progressively enhance the metering ratio to attain 100% as per condition (i) above.
vi. Catchment Protection: The utility shall undertake measures to conserve/ protect the catchment areas of their water source as part of Corporate Social Responsibility
vii. Investments: The utility shall undertake the investments in Table 1:
Table 1: Investments
TARGETTED INVESTMENT | PROJECT AREA | Item Description | Unit | Qty | Rate (Kshs) | Amount (Kshs) |
Metering | Purchase of Consumer Water meters for new connections | Multi-jet type meters DN15mm plastic material c/w non-return valve and conforming to ISO 4064-5;2014 | No. | 1,020 | 2,900 | 2,958,000 |
NRW Reduction Plan | To reduce NRW from 50% to 46% | Metering of all flat-rate connection | No. | 470 | 2,900 | 1,363,000 |
Installation of 5No DMA meters | No. | 5 | 55,844 | 279,220 | ||
Massive tees removal | No. | 350 | 8,000 | 2,800,000 | ||
Replacement of faulty meters | No. | 620 | 2,900 | 1,798,000 | ||
Calibration, Testing, and Replacement of faulty production meters | No. | 1 | 1,500,000 | 1,500,000 | ||
Securing major installations | Fencing of Murarandia office | Masonry wall construction | Lumpsum | 1 | 300,000 | 300,000 |
Fencing of tanks | Chain links, barbed wire, and concrete posts fence. | Lumpsum | 1 | 300,000 | 300,000 | |
Construction of chambers for sluice valves, air valves | Masonry chambers | No. | 8 | 50,000 | 400,000 | |
Movable Assets | Procurement of motorbikes and vehicles | Boxer Bajaj motorbike BM X150cc | No. | 8 | 200,000 | 1,600,000 |
ICT Infrastructure | Purchase of Laptops | Laptop computers of 4GB RAM, 500GB HD Core i5 | No. | 3 | 75,000 | 225,000 |
Water extension |
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| Ndutuni sublocation, Mugumoini service line, Mwea service line to increase the number of new connections by 100 connections | Ndutuni sublocation, Mugumoini service line, and Mwea service line to increase the number of new connections by 100 connections (3.3 KM of HDPE Pipe DN 63mm, pn16) | Lumpsum | 1 | 2,703,294 | 2,703,294 |
Gatuya sublocation-Kahithe service line, Gatheru sublocation-gatahaciu service line, and Karembu serice line to increase the customer database by 110 connections | Gatuya sublocation-Kahithe service line, Gatheru sublocation-gatahaciu service line, and Karembu service line to increase the customer database by 110 connections (4.5 KM of HDPE Pipe DN 63mm, pn16) | Lumpsum | 1 | 3,257,682 | 3,257,682 | |
Gatheru sublocation-Karenji, Wanjengi sublocation-Gitui service line, and Gatuya sublocation-Kayahwe service line. to increase the customer database by 130 connections | Gatheru sublocation-Karenji, Wanjengi sublocation-Gitui service line, and Gatuya sublocation-Kayahwe service line. to increase the customer database by 130 connections (4.2 KM of HDPE Pipe DN 63mm, pn16) | lumpsum | 1 | 2,716,229 | 2,716,229 | |
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Rehabilitation of service lines | Gathaithi sublocation- Mutuango service line; Gacharaigu sublocation-Kamakabi service line; Iyego sublocation- Mathioya service line; and Muguru sublocation- Mucwe service line to improve water service provision to 140 existing consumers and increase the number of connections by 50. | Gathaithi sublocation- Mutuango service line; Gacharaigu sublocation-Kamakabi service line; Iyego sublocation- Mathioya service line; and Muguru sublocation- Mucwe service line to improve water service provision to 140 existing consumers and increase the number of connections by 50.(6 KM of HDPE Pipe DN 50mm, pn16) | Lumpsum | 1 | 3,235,241 | 3,235,241 |
| Muguru Sublocation, Gathugu service line to increase the number of new connections by 20 and improve water service provision to the existing 75 consumers | Muguru Sublocation, Gathugu service line to increase the number of new connections by 20 and improve water service provision to the existing 75 consumers (2.5 KM of HDPE Pipe DN 50mm, pn16) | Lumpsum | 1 | 1,292,288 | 1,292,288 |
Muguru sublocation, Gathanji service line to improve water service provision to the existing 77 consumers | Muguru sublocation, Gathanji service line to improve water service provision to the existing 77 consumers (2.4 KM of HDPE Pipe DN 63mm, pn16) | Lumpsum | 1 | 1,491,761 | 1,491,761 | |
Githagara Sublocation-Caen service line, Mbari ya Kiiru service line. To Improve flow to more than 95 existing connections | Githagara Sublocation-Caen service line, Mbari ya Kiiru service line. To Improve flow to more than 95 existing connections (3 KM of HDPE Pipe DN 50mm, pn16) | lumpsum | 1 | 1,563,142 | 1,563,142 | |
Iyego sublocation-Gikura service line, Gaite service line, and Muguru sublocation- Kagiko B service line. To improve flow to more than 180. | Iyego sublocation-Gikura service line, Gaite service line, and Muguru sublocation- Kagiko B service line. To improve flow to more than 180. (3 KM of HDPE Pipe DN 50mm, pn16) | Lumpsum | 1 | 1,641,732 | 1,641,732 | |
| Grand Total |
| 31,424,591 | |||
Proposed Implementation Year:2025-2026 | ||||||
TARGETTED INVESTMENT | PROJECT AREA | Item Description | Unit | Qty | Rate (Kshs) | Amount (Kshs) |
Metering | Purchase of Consumer Water meters for new connections | Multi-jet type meters DN15mm plastic material c/w non-return valve and conforming to ISO 4064-5;2014 | No. | 942 | 2,900 | 2,731,800 |
Sub -Total | 2,731,800 | |||||
NRW Reduction Plan | To reduce NRW from 46% to 44% | Conversion of flat rate accounts to metered | No. | 524 | 2,900 | 1,519,600 |
Purchase and installation of bulk water meters (DN 315) | No. | 5 | 1000000 | 5,000,000 | ||
Installation of 4 DMA meters | No. | 4 | 60,000 | 240,000 | ||
Servicing, testing, and replacement of faulty meters | No. | 600 | 2,900 | 1,740,000 | ||
Office Furniture upgrade | Procurement of office swivel chairs | Delli executive leather swivel chairs | No. | 30 | 25,000 | 750,000 |
Procurement of cabinets for file storage | Procurement of cabinets for file storage | M | 5 | 50,000 | 250,000 | |
Office phones | Procurement of office landline phones | No. | 50 | 10,000 | 500,000 | |
Asset renewal | Procurement of motorbikes and vehicles | Double cabin pickup truck of 3000cc Engine capacity | No. | 1 | 8,500,000 | 8,500,000 |
| Grand Total | 23,963,200 | ||||
Proposed Implementation Year:2026-2027 | ||||||
TARGETTED INVESTMENT | PROJECT AREA | Item Description | Unit | Qty | Rate (Kshs) | Amount (Kshs) |
Metering | Purchase of Consumer Water meters for new connections | Multi jet type meters DN15mm plastic material c/w non-return valve and conforming to ISO 4064-5;2014 | No. | 843 | 2900 | 2,444,700 |
NRW Reduction Plan | To reduce NRW from 44% to 41% | Installation of 30 DMA meters | No. | 30 | 55844 | 1,675,320 |
Carry out customer identification survey | No. | 1 | 1,200,000.0 | 1,200,000 | ||
GIS Development | Procurement of GIS imagery map 50cm resolution. Demarcated by zones | Procurement of GIS imagery map 50cm resolution. Demarcated by zones | No | 5 | 105000 | 525,000 |
GIS Section empowerment | Web-based GIS Module hosted by enterprise resource planning system | No | 1 | 2,000,000 | 2,000,000 | |
Office Furniture upgrade | Procurement of office swivel chairs | Delli executive leather swivel chairs | No. | 10 | 25,000 | 250,000 |
Procurement of cabinets for file storage | Procurement of cabinets for file storage | M | 6 | 50,000 | 300,000 | |
Procurement of other modules of the Billing system | Technical module | Web Based Technical module: to handle data on NRW, Network Management, Projects, Chemical usage and disbursement, Pro-poor, Laboratory, and GIS Datalink. | No | 1 | 2,000,000 | 2,000,000 |
Human Resource empowerment | HR Module and Maji app | No | 1 | 2,000,000 | 2,000,000 | |
| Grand Total | 12,395,020 |