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Strategic Plan

The current Strategic Plan covers the period 2018-2022.  It identifies four key issues for strategic focus.  These are:

  • Governance
  • Access to Water Services
  • Collaboration
  • Effective Regulator

Five objectives have been formulated to  guide the Regulator in the Plan period.  The objectives are:

  • Enhance consumer and other stakeholders’ confidence in water services regulation
  • Strengthen governance in water services provision
  • Ensure a financially sustainable and socially responsive water services sector
  • Enhance compliance and enforcement with regulations
  • Strengthen institutional capacity
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