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Vision, Mission & Core Values
Vision

A proactive and dynamic water services regulator.

Mission

To provide a regulatory environment that facilitates efficiency effectiveness and equity in the provision of water services in line with the human right to water and sanitation.

Core Values

Accountability

We are responsible to the citizens in providing consumer protection and stability.

Responsiveness

We respond to our stakeholders needs and Actions in a timely and effective way.

Innovation

We seek out new possibilities and solutions to respond to regulatory challenges.

Team Work

We work as a cohesive team and seek partnerships to achieve effective goals.

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Who
We Are

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Charter

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Quality
Policy statement

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Address
  • 5th Floor NHIF Building Ngong Road
  • P.O. BOX 41621-00100, Nairobi, Kenya
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