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Vision, Mission & Core Values
Vision

Sustainable Water Services for Quality Life.

Mission

To provide a regulatory environment that facilitates efficiency effectiveness and equity in the provision of water services in line with the human right to water and sanitation.

Core Values

Accountability

We are responsible to the citizens in providing consumer protection and stability.

Responsiveness

We respond to our stakeholders needs and Actions in a timely and effective way.

Innovation

We seek out new possibilities and solutions to respond to regulatory challenges.

Team Work

We work as a cohesive team and seek partnerships to achieve effective goals

Integrity

Upholding honesty, truthfulness, and ethical principles.

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Who
We Are

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Service
Charter

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Disaster Management Guidelines

Quality
Policy statement

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Business Planning Guidelines

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Address
  • 5th Floor SHA Building Ngong Road
  • P.O. BOX 41621-00100, Nairobi, Kenya
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