Water quality is one of the main indicators of the quality of service provided to the consumer. Water quality has an impact on both the public health and aesthetic value of water as a consumable product. The Water Act 2016 under Section 72 requires Wasreb to determine and prescribe national standards for the provision of water services and asset development for water services providers and monitor compliance with standards including the design, construction, operation and maintenance of facilities for the provision of water services by the water works development bodies and the water services providers. For effective monitoring of water quality, both internal self-monitoring by the WSP and an independent monitoring by the Water Works Development Agency (WWDA) and Wasreb is necessary.